Carport Central did a great job on communication, however, Carolina carport did not. They all of a sudden didn’t service my area, and with no call. I had to call them and no help.
Contacted Carport Central, and right away they got ahold of Tri-State.
The scheduler for Tri-State got in contact with me the next day…Fantastic!
The day of the installation, which was scheduled for 2:30 and would call, no one showed up. I called the Tri-State scheduler, she, in turn, called the installers and told me they were just finishing up and was only 12 minutes away.
One hour later, no call/show.
When I had a chance to call, Tri-state was closed. Now it was a waiting game.
5:35 the crew showed up… no call just showed up. Three hours later, and no phone call?
The crew was able to complete the task in less that one hour.
I was satisfied with the work, just not the communication.