Have you had an experience with a metal building supplier that has left you feeling let down or angry? Have you had expectations for your carport that were not met? Were promises made about your custom steel building that were not kept? Or perhaps you have the opposite experience. Your carport or metal building exceeded all your expectations and your supplier has over delivered on all their promises.
There are actually 2 primary ways that people order their carports. People order through a local carport reseller or carport dealer or else they order through an internet reseller or online carport dealer. It is important to realize that most carport manufacturers do not sell directly to the public. The manufacturers authorize resellers to market their products to the general public. The dealer’s job is to make the sale while the manufacturer concentrates on the manufacture and the logistics of delivery and installation.
A local dealer is a “brick and mortar” store that you can drive to and walk into to speak to a salesperson about the metal building you want to purchase. Normally these stores will have a few units on display showing different options and colors. Due to the limited volume of units that a local store supplies, they will generally offer other products too, like skid-mounted portable buildings in order to increase their turnover. Search online for any reviews or complaints about your dealer before you place your order so that you are not caught out by surprise. It is also worth checking that they have been in business for some time and are not just a recent startup and also that they sell a line of carports from a specific manufacturer. A local steel building supplier with a good long-term relationship with a manufacturer is likely to provide you with good service.
An online carport dealer is an internet store where you browse through the catalog of products, features, and colors via their internet store and make your selection and order directly from your computer. Online stores tend to specialize in metal buildings, so they have dedicated resources to answer queries and assist customers. Their volumes also tend to be much higher than a local store giving the benefits of bulk purchasing power and also beneficial relationships with the manufacturers.
Here are some common sense tips that you can follow to help prevent getting into a situation where you are disappointed with your steel carport. By following this advice, you can end up writing a positive review rather than a damning complaint:
Buying a steel carport is a substantial investment and it is worth putting the effort in to make sure that you are getting the right product with the best service. Exploring the online complaints and reviews are critical to ensuring that you don’t get caught in a bad experience that leaves you disappointed and angry.